- Contract
🌎 RemotePosted on: 24 August, 2024
Virtual Assistant
About us
We are a small international team revolutionizing the way growth teams make videos. You don’t know us, but we are behind many ads you see on social media (not the annoying ones we promise 😂).
Arcads unlocks the full potential of AI for growth teams so they can craft more winning ads faster than ever.
By introducing the first captivating AI Actors, we have already changed the game for +1000 growth teams.
Mission
Your mission is to offer fast, precise, empathic customer support to Arcads Customers.
While working closely with the founders and engineers to optimize processes of the team.
Outcomes
Reach a 1 hour average response time to our customers
Reach 4.8/5 satisfaction score for support tickets
Leverage customer support to increase Arcads usage
Take ownership of essential routine tasks and process documentation to optimize team efficiency
Cooperate with the product team to fix bugs and identify product opportunities
Skills
Looks like a fit?
Please complete the following assessment > forms.gle/wsuzsYKActte4XcB9?_imcp=1
Full Time -
Contract -
Full Time - 🌎 Remote
Full Time - 🌎 Remote