Solutions Engineer Remote

In the AI era, modern technology should be at the backbone of supply chains, but the world is not quite there yet. From retail stores all the way up to large-scale enterprise, professionals are craving tech solutions to run supply chain operations in much better ways, saving money and reducing the environmental footprint on our planet. That’s why we are building Cargoful, a cloud-based AI-driven SaaS company that wants to elevate supply chains to the level they should be at. We are a small team of young and international professionals who want to change how supply chains are run, from the ground up. We come from top companies and research centres (MIT, McKinsey, NASA, London Business School, Leonardo, Politecnico di Milano, Sant’Anna), we are backed by leading institutions from the Silicon Valley (Berkeley SkyDeck) and Italy (s2capital, B4i) and driven by a strong will to make things happen. Cargoful is growing rapidly, we have developed new products, applied our solutions to multiple sectors and expanded rapidly, within and outside Italy. Hence we are looking for a talented Supply Chain Engineer to join our team, in Milan. As a Supply Chain Engineer, you will be actively involved in deploying our software, supporting during pre-sales activities, and maintaining strong, long-term partnerships through continuous support and consultancy to our customers. In this role you will develop a deep technical expertise in supply chain technology and in our proprietary transportation planning software, which we design, develop, and distribute. You will work as a dedicated consultant for specific accounts, guiding the adoption of the software at scale and helping designing the product development roadmap. Take full ownership of the project delivery, managing the end-to-end solution design and implementation from the kick-off to go live and beyond. Perform the data analysis and data quality assessment on customer’s data. Map and assess processes and, when needed, write documentation on new developments and test new functionalities. Configure, parametrise and test the solution on new customers, running scenarios and workflow tests. Train on how to operate the software for final users. Coordinate with developers, designers, testers, and other team members to ensure timely and quality delivery. Monitor and own project progress, risks, issues, and roadblocks, with full accountability. Contribute to the continuous improvement of our product and project management methodologies and best practices. WhatsApp only had 50 employees when sold to Facebook for $16 billion in 2014. Direct exposure to complex problems with no easy solutions. Building groundbreaking technology isn’t smooth - we confront an endless stream of technical and managerial challenges that will test you rigorously and drive you to learn and improve. Cargoful is already powering the supply chains of large multinational corporations - there’s significant room for accountability and little margin for error. We are building a brand new company and pre-cooked processes do not exists for us. We expect you to contribute to design how the company processes should look like in 2-5 years from now rather than adapting to rules. Experience: 3-5 years in Business Consulting, Supply Chain Planning or Software implementation. Master’s Degree in Engineering, specialization in Supply Chain Management is a plus. Advanced use of Microsoft Excel and PowerPoint, preferred knowledge and training in databases (MySQL, SQL server), Python scripting, BI tools (Power BI, QuickSight). Language: Fluent in Italian and English. Set-up: hybrid, 3 days/week in presence in our Milan office (Porta Romana). Attach your resume/CV and make sure it follows these rules: it’s one-page only (no Europass), it includes relevant work experience (sorted by date descending), it includes university graduation grade. Applications sent solely via LinkedIn won’t be considered.