Senior Product Manger, AI – Remote

Senior Product Manger, AI – Remote

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

From Direct Travel, comes Avenir: A next-generation travel technology built on an open platform to harness the power of Spotnana, Center, and TROOP. Backed by the superior service capabilities of the Direct Travel team, we’re creating an intuitive and connected experience for travel, expense, and meetings management.

As a key member of the Product Management team, the Senior Product Manager – AI will be responsible for responsible for defining and executing the strategy for internal and external platform AI capabilities. This role will lead the development of scalable data products that transform complex information into actionable insights for clients and internal teams. The Senior Product Manager will collaborate closely with data engineering, analytics, and cross-functional stakeholders to ensure data-driven decision-making is at the core of our travel management solutions. The ideal candidate combines technical expertise with strong product management skills to drive innovation, improve operational efficiency, and enhance the traveler experience.

Position is remote.

Expedition Expectations

Road mapping & Planning

• Define and prioritize technology platform, data and AI features based on business impact, customer needs, and market trends.
• Develop and maintain a strategic product roadmap aligned with company objectives and stakeholder priorities.
• Lead agile product development practices using Jira, ensure efficient backlog management, planning, and execution.
• Stay up to date on AI trends, technologies, and emerging best practices to proactively identify innovation opportunities.
• Define requirements for industry leading AI features to drive efficiency for agents, travelers and business stakeholders.

Delivery & Execution

• Own the end-to-end product development lifecycle for platform infrastructure and AI capabilities, from ideation to launch.
• Identify, evaluate, and validate AI use cases across the travel experience - enhancing personalization, automation, and customer support
• Demonstrate strong understanding of AI/ML capabilities and limitations- distinguishing what’s possible from what’s hype
• Partner with data engineering, product, and UX teams to build scalable AI and data products
• Define and track key product performance metrics, ensuring insights drive continuous improvement.
• Analyze quantitative and qualitative data to make data-informed product decisions.
• Ensure timely and high-quality delivery of data-driven features, balancing speed, scalability, compliance and responsible AI practices.
• Collaborate with cross-functional teams, including operations, sales, marketing, engineering, and user experience, to align on business goals and customer needs.

Stakeholder Engagement & Communication

• Act as the bridge between technical teams and business stakeholders, translating data capabilities into business value.
• Effective communication skills, particularly in explaining AI concepts to non-technical stakeholders
• Work closely with leadership to define and communicate the vision, roadmap, and impact of data products.
• Document AI solutions and workflows to ensure clear stakeholder alignment around requirements, capabilities and constraints.

Passport to Success

• Degree in Business, Computer Science or a related discipline
• Minimum 5 years’ experience in product management or a related role
• Strong understanding of Agile methodologies and product development processes
• Experience defining a roadmap for an area with input from multiple sources
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions
• Outstanding communication (both verbal and written) and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
• Deep understanding of current AI trends, tools, and technologies.
• Experience with AI tooling and AI evals as a part of the feature development process.
• Strategic thinker with a strong bias for action and operational follow-through.
• Ability to work in a fast-paced environment where continuous innovation is a must
• Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality
• A demonstrated record of partnering with teams across an organization to influence and achieve business results across multiple teams who may have different goals
• Proven creativity in the software and services that you’ve helped deliver
• Positive attitude and fit with the Direct Travel team culture
• Experience with travel industry systems and technologies is a plus
• Must be able to lawfully work within the US and have unrestricted work authorization for US
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit www.dt.com.

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you’re ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.