Senior Product Manager (US Remote)

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Job Summary:

UST is a mission-driven company that transforms lives through technology. As a Product Manager, you will guide clients and manage projects to deliver solutions that enhance customer satisfaction, while collaborating with cross-functional teams to prioritize work and track product success metrics.

Responsibilities:

• Develop and communicate a clear product vision and strategy aligned with organizational goals.

• Create, maintain, and prioritize the product backlog to ensure it reflects user needs, business priorities, and market trends.

• Write clear and concise user stories, acceptance criteria, and documentation to guide development efforts.

• Collaborate with cross-functional teams, including development, design, marketing, and customer support, to plan and prioritize work for each sprint.

• Gather and analyze customer feedback, market data, and industry trends to inform product decisions.

• Track key performance indicators (KPIs) such as user engagement, retention rates, and customer satisfaction to measure product success.

• Release Management: Oversee the release process to ensure quality guidelines are met and schedule new features or updates effectively.

• Track and report project KPIs and analyze project health

• Manage key stakeholders both internal and external to UST, establishing and maintaining positive relationships.

• Maintain regular communication with customer; addressing needs through empathy with their environment.

Qualifications:

Required:

• At least 10 years experience in product management or technical project management with at least 5 years client interface and leadership combined experience.

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field; an MBA is a plus.

• Proven track record of successfully delivering software products on time and within budget.

• Experience with project management tools (e.g., JIRA, Trello) and methodologies.

Company:

UST is a Digital Transformations Solutions Provider. Founded in 1999, the company is headquartered in Aliso Viejo, California, USA, with a team of 10001+ employees. The company is currently Late Stage. UST has a track record of offering H1B sponsorships.