- Full Time
🌎 RemotePosted on: 11 October, 2024
Senior Applied Ai Engineer (Remote)
100% remote job
Senior Applied Ai Engineer | Front | France
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator’s list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area, Inc. Magazine’s 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.
Front has been a steward of valuable communication data and patterns from thousands of its customers. This puts Front in the unique position of building highly relevant and personalized AI functionality that can drive large efficiency gains for its customers. We are seeking an Applied AI Engineer with a bias for impact to join our dynamic engineering team. This role is crucial for developing and implementing generative AI applications to innovate our product offerings, focusing on areas like automated content creation, data synthesis, and augmentation. You’ll be pivotal in bringing these innovative solutions to life, from conception to deployment, and working alongside cross-functional teams to integrate these technologies seamlessly into our products.
The AI innovation team thrives in a fast-paced environment where rapid iteration is key. As an Applied AI Engineer, you’ll play a critical role in quickly developing and testing solutions, with a primary focus on gathering customer feedback as swiftly as possible to drive meaningful improvements and innovation. This team builds AI features across the entire breadth of the Front product, so the ability to quickly ramp up on unknown areas of the code will be instrumental.
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Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home
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