Remote Systems & AI Operations Manager (m/f/d)

RoomPriceGenie is a company that helps hoteliers achieve optimal pricing. They are looking for a Remote Systems & AI Operations Manager to join their team. Requirements

• C2-level English proficiency
• 5+ years in Operations, Business Systems, Customer Success, or Enablement roles at a SaaS company
• Proven track record owning and managing tools like Pendo, Guru, Zapier, or similar operational platforms
• Experience delivering high-impact AI and automation projects (bonus: chatbot or LLM agent deployment)
• Familiarity with SaaS environments and tools like Salesforce, Zendesk, Intercom, Hubspot or BI dashboards
• Systems thinker with strong analytical, documentation, and troubleshooting skills
• Deep understanding of process design, change management, and internal tooling
• Confident communicator with experience training cross-functional teams and explaining technical tools to non-technical users
• Strong project management and prioritisation skills Benefits
• Hybrid Office Model: Work your way!
• One Team, One Vision, One Goal
• Epic Team Gatherings
• Growth and Development
• 5 Years? 5 Weeks!
• Birthday Celebrations
• Flexible Hours
• Wellbeing Matters