Mid Level Demo Architect (Remote)

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Job Summary:

Ramp is a financial operations platform that is revolutionizing how finance teams operate using AI. As a Demo Architect, you will oversee the strategy and execution of demo platforms, collaborating with various teams to enhance product experiences for customers and prospects.

Responsibilities:

• Own the end-to-end strategy, roadmap, and execution of Ramp’s demo and sandbox environments, with a focus on usability, stability, scalability, and narrative depth

• Act as the single-threaded owner of the demo experience, triaging urgent field support requests, managing roadmap priorities, coordinating cross-functional stakeholders, and ensuring timely delivery of updates

• Collaborate with Engineering to manage and enhance internal tooling (e.g., Retool apps, APIs) and scope technical improvements from ideation through QA

• Partner with Product Marketing and Enablement to develop compelling storylines and representative fixture data, ensuring that new feature rollouts are demo-ready and reflect real-world customer workflows

• Build scalable frameworks and infrastructure that empower Solutions Consultants and AEs to deliver high-quality demos with minimal friction

• Drive alignment across key stakeholders in Sales, Solutions, Product, Engineering, and Marketing, serving as the go-to owner for demo strategy and execution

• Establish feedback loops with internal users and enterprise stakeholders to continuously refine the demo experience and ensure it evolves alongside product capabilities and customer needs

• Contribute to the long-term scalability of the demo program through process development, documentation, training, and hygiene standards

Qualifications:

Required:

• 5+ years of experience in demo engineering, product management, solutions consulting, technical project management, product operations, technical product marketing, or a similar cross-functional GTM role

• Strong project management skills with a proven ability to drive complex initiatives from ambiguity to clarity, aligning cross-functional stakeholders without formal authority

• Product mindset with comfort in roadmap planning, sprint cycles, prioritization trade-offs, and delivering customer impact

• Familiarity with APIs, Retool, or similar internal platforms; able to scope technical work and partner effectively with engineers

• Strong user empathy and storytelling instincts—you think not just about how the demo works, but what it communicates and how it feels

• Experience translating technical features into clear demo narratives, fixture datasets, and scalable selling assets

• Clear, concise communicator with strong documentation practices and a track record of stakeholder alignment

• Exposure to customer-facing roles or enterprise sales cycles, with a deep appreciation for the challenges and expectations of Ramp’s prospects and customers

• Comfortable operating in a high-growth, fast-paced startup environment with shifting priorities and minimal structure

Preferred:

• Experience managing demo engineering teams and defining product roadmaps in a SaaS company

• Background in financial technology, accounting systems, or enterprise software

• Understanding of ERPs like Netsuite, Sage Intacct, Quickbooks and others

Company:

Ramp is a financial operations platform designed to save companies time and money Founded in 2019, headquartered in New York, New York, USA, team size 1001-5000 employees, currently Late Stage. Ramp has a track record of offering H1B sponsorships.