Job Role: Mainframe – CICS / IMS
Location: 100% Remote
Duration: Long Term Contract
Job Description:
- Working knowledge of SMP/E software installation process, analysing PTFs and HOLDDATA, triaging HIPER, FIXCAT, and PEd PTFs.
- Maintaining software currency and semi-annual maintenance migration to development, QA, and production CICS/IMS regions.
- Working knowledge of CICS and IMS parameters and internals to optimize functionality and performance as well as to resolve incidents.
- Work with IBM and ISV providers to provide timely resolution to more complex issues.
- Understanding of Travelers business groups and products as applicable to support the business needs and availability of individual CICS and IMS regions.
- Ability to create new CICS and IMS regions, started tasks, and address spaces and to migrate new transaction definitions.
- Adhere to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation.
- Consult with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc.
- Attend monthly meetings with IBM and ISV to discuss product roadmaps, incidents, etc