L&D Associate (AI + DATA Focused, 100% Remote)

About Us:

At Hyly.AI, we’re building the first AI + Data fabric for the multifamily industry, changing the way our clients manage and improve their marketing and operations. As the intellectual capital of the industry shifts toward a blend of workforce, AI, and data, we’re proud to be at the forefront of this transformation.

Our goal is simple: to help multifamily owners and operators harness our innovations through advanced automation and actionable data insights. We’re looking for talented individuals to join us in guiding the industry through this exciting shift, supporting our clients with ongoing advancements, and helping teams unlock the full potential of AI and data in their day-to-day work.

Job Description:

We are seeking a motivated L&D Associate to design and deliver impactful learning and development content tailored to the US multifamily industry. You’ll collaborate with product (AI & Data focused) and marketing teams to create and evaluate engaging training materials.

Responsibilities:

• Develop engaging learning content (e.g., articles, e-learning, knowledge base articles) based on product insights.
• Develop training material for complex processes into a simple step-by-step guide.
• Evaluate course effectiveness through assessments and feedback.
• Manage our learning management system (LMS) and track learner progress.
• Work closely with the Development team, CSM, and Support to understand the client’s needs.
• Utilize AI tools, like ChatGPT, Perplexity, etc, to create engaging learning content and develop innovative learning solutions.
• Stay updated on industry trends and product development cycles to improve training materials.

Qualifications:

• Bachelor’s degree in Marketing, Communications, Education, or a related field.
• Proven experience in Learning & Development, focusing on marketing, AI technology, and Business Intelligence.
• Proficiency with e-learning platforms, blended learning techniques, and tools like HubSpot, Zoho, WordPress, and LMS systems.
• Excellent communication skills with the ability to translate complex concepts into simplified (step-by-step) and engaging learning content.
• Strong analytical abilities to assess the effectiveness of training programs and make improvements.
• Familiarity with AI tools, including practical experience using ChatGPT for content creation or learning solutions.
• Experience in writing knowledge-base articles for data-driven products will be a plus point.