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🌎 RemotePosted on: 23 August, 2025
Customer Success Manager, AI
This a Full Remote job, the offer is available from: Brazil, Dominican Republic, Cuba, Nicaragua, Panama, Haiti, Argentina, Chile, Peru, Mexico
Position: AI Solutions Customer Success Manager
Location: Remote (global) | Schedule: Flexible | Environment: Highgrowth, innovationfocused
The AI Solutions Customer Success Manager serves as the primary advisor to enterprise customers adopting AIdriven content programs. This individual guides clients from initial workflow design through full deployment, ensuring measurable impact on traffic, engagement, and revenue.
Client Alignment
Build and maintain multilevel relationships that support longterm expansion.
Coordinate crossfunctional resources to ensure onschedule launches.
Balance quality, speed, and scalability while minimizing rework.
Recommend datadriven adjustments to maximize ROI.
Produce reference materials and officehour sessions to reinforce adoption.
Share insights internally to accelerate future deployments.
Liaise with Product and Engineering to influence roadmap priorities.
Domain Expertise: Demonstrated success driving SaaS or AI solution uptake and measurable business outcomes.
Communication: Nativelevel or equivalent English; able to convey complex technical concepts to nontechnical audiences.
Analytical Ability: Proficiency in dataoriented decision making; working knowledge of SQL, Python, or similar tools is advantageous.
Work Style: Selfdirected, adaptable, and effective in fastmoving environments.
Passion for Growth — Commit to continuous learning and skill development.
Bias for Action — Prioritize timely execution and tangible results.
Innovation via Iteration — Embrace experimentation and rapid improvement.
Opportunity to shape best practices in a collaborative, highgrowth organization focused on AI innovation.