Conversational AI Builder (m/f/d)

Shape the future of customer communication – with no-code and AI.

At DocMorris, we’re reshaping digital healthcare. As a Conversational AI Builder, you’ll create smart, automated dialogues via chatbots, email flows, and voicebots. Using modern no-code tools like Zowie, you’ll craft seamless customer experiences while collaborating across departments. What you’ll do

• Design, build, and maintain chatbot flows using Zowie
• Enhance AI-powered email communications
• Collaborate with Customer Service, IT, and Product teams
• Analyze interactions to improve user experience
• Contribute to the development of voicebot solutions

What you bring

• A degree in business informatics, communication design, or related field
• Certification or training in Conversational AI Design or no-/low-code platforms
• Experience with AI-driven automation in customer service
• Hands-on with tools like Zowie, Zendesk, Jira, and OKR methodology
• Strong communication and dialogue writing skills
• Basic understanding of LLMs and automation logic
• Fluent in German and English